Your Agents Already Use VICIdial.
Now Give Them ONE.
ONE Voice Solution works inside VICIdial, GOautoDial, and Convoso — the dialers your overseas agents use every day. No new systems to learn. No workflow changes. Just agents who sound confident, close more deals, and never fumble a script again.
ONE Works With the Dialers Your Team Already Uses
No ripping out your existing infrastructure. ONE Voice plugs into your dialer as a script layer — your agents keep their workflow, and gain a superpower.
The most widely used open-source predictive dialer in the world. Powers the majority of offshore BPO call centers because it's free, battle-tested, and runs on Asterisk. VICIdial manages the entire call workflow — auto-dialing, routing, recording, and dispositions.
ONE Voice loads directly inside VICIdial's built-in Script Tab via URL. No server changes. No AGI scripts. The agent never leaves their dialer — their ONE script is right there on screen the moment the prospect picks up.
Built in the Philippines and trusted by hundreds of BPO centers across Southeast Asia. GOautoDial is a polished, enterprise-grade fork of VICIdial with a cleaner UI and managed hosting options. It's the go-to choice for Philippine call centers that want VICIdial power without the raw server setup.
GOautoDial uses the same Script Tab iframe architecture as VICIdial. ONE Voice loads identically — same URL, same setup, zero extra configuration.
A cloud-based predictive dialer popular with US call center owners who manage offshore agent teams. Convoso is known for its hyper-accurate answering machine detection and compliance tools. Many US insurance and solar agencies run Convoso with overseas agent pools.
Convoso supports custom script panels and external URL embedding. ONE Voice integrates as an embedded script frame — agents see their script live during every call without switching windows.
Setup Takes 5 Minutes. Results Are Immediate.
No IT department needed. No Asterisk changes. No agent retraining. Just paste a URL and your entire team is running ONE Voice on their next shift.
The agent logs into VICIdial (or GOautoDial / Convoso) as normal. Nothing changes about their dialer setup or workflow.
The call center admin sets the ONE Voice URL in the VICIdial Script configuration. When a call connects, the Script Tab automatically loads the agent's ONE Voice script — no switching windows, no extra clicks.
The moment a prospect answers, the agent clicks the intro section. ONE plays their pre-recorded voice. The agent listens, watches for cues, and navigates the script with single clicks throughout the call.
Every rebuttal and voicemail drop is pre-loaded. The agent never scrambles for words. VICIdial handles the dialing mechanics. ONE handles the delivery. Together they're unstoppable.
Why Overseas Agents Love ONE
The dialer gets them on the phone. ONE gets them the sale. Here's what changes the moment your agents start using ONE Voice Solution.
Pre-record every section of your script in your own voice. ONE plays it with one click — no reading, no fumbling, no accent barrier. Prospects hear a confident, fluent delivery on every single call.
The script is broken into sections — intro, pitch, rebuttal, close. Click one button to play each section. Your hands are free to take notes, navigate the CRM, or handle objections live.
When you hit voicemail, drop your pre-recorded message instantly and move to the next call. No re-recording. No wasted time. More dials per hour, every hour.
Every rebuttal is one click away. Prospect says 'I'm not interested'? Click. 'I already have coverage'? Click. Agents stop freezing and start closing — even on their first week.
Every disclosure, every required statement, every legal language block — pre-recorded and played exactly the same way every time. No missed disclosures. No compliance risk.
New agents sound like veterans from their very first call. The script guides them through every objection and scenario. Training time drops. Performance goes up. Retention improves.
Your Dialer Dials. But What Happens After Hello?
- ✕Agent reads from a paper script — sounds robotic
- ✕Accent and confidence issues lose the prospect in the first 10 seconds
- ✕Objections cause panic — agent goes off-script
- ✕Voicemail means re-recording the same message for the 40th time today
- ✕Compliance disclosures get skipped or rushed
- ✕New agents take weeks to sound competent
- Agent's own pre-recorded voice plays — natural, confident, fluent
- Prospect hears a professional delivery from the first word
- Every rebuttal is one click away — no freezing, no fumbling
- Voicemail drop in one click — move to the next call instantly
- Every disclosure plays exactly the same way, every time
- New agents close like veterans from day one
What Call Center Leaders Are Saying
"Our agents in the Philippines were struggling with confidence on US calls. ONE changed everything. They sound professional from the first word, every time."
"We run VICIdial for 40 agents. Adding ONE was the easiest integration we've ever done — paste a URL, done. The improvement in close rates was immediate."
"The voicemail drop alone saves each agent 20+ minutes a day. Multiply that by 30 agents and it's like getting a free agent every shift."
Built for Call Centers of Every Size
Overseas call center plans start at a fraction of US pricing — designed specifically for BPO teams in the Philippines, India, Latin America, and beyond. Volume discounts available for 5 to 100+ seats.
14-day free trial on all plans · No credit card required · Cancel anytime
Your Agents Deserve a Script Player That Works as Hard as They Do.
Start your free trial today. Set up ONE Voice inside your VICIdial or GOautoDial system in under 5 minutes. No contracts. No IT required.
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